A central Exeter nursing home specialising in care for older people, with long- and short-term nursing support and close working relationships with local healthcare professionals.
A member of the team can talk through availability, care needs and the next step.
Families rarely make a care decision from one piece of information. These pages make it easy to understand the care, the environment and everyday life before you arrange a visit.
Care labels can be confusing. These pages explain the services relevant to this home and give families useful questions for the first conversation.
Understand what nursing care can include, who it may suit and what to ask when considering this level of support.
Read the guide →Understand what respite care can include, who it may suit and what to ask when considering this level of support.
Read the guide →Understand what palliative & end-of-life care can include, who it may suit and what to ask when considering this level of support.
Read the guide →Understand what elderly care can include, who it may suit and what to ask when considering this level of support.
Read the guide →The Dales provides nursing care for older people on both long- and short-term stays, including respite and palliative or end-of-life care. The team works with local health professionals and Hospiscare, with care planned around dignity, privacy, comfort and individual need.
Our shared approach across BN Care Group: kindness, independence, dignity, respect, privacy, choice and collaboration.
Photographs help with the first impression; a visit lets you experience the atmosphere, meet the team and decide whether the home feels right.
Care decisions are personal. We want families to know who is leading the home or group and to have a clear route to ask questions.
Started her career as a nurse and moved to The Dales Nursing Home as Matron in 2003. She is highly respected amongst the Exeter medical community. Marie has a wealth of experience in nursing care and her ethos of ‘kindness first’ is at the heart of everything the home does.
Here at The Dales, I actively support the Registered Manager in the Operational running of the home. I take care of our internal Health and Safety and operational excellence which is governed by CQC and HSE. I also manage Residents stays in terms of financial contributions or local authority funding and contracts.
Has a background as a paramedic and joined the team three years ago. Roger is a well liked, valued, and respected member of the team. He is great in emergencies and provides invaluable support to the registered nursing team.
I have always been involved in health and social care since I was 20 years old. I have worked as a care assistant, senior carer and then promoted to a Health care trainer as I am passionate about delivering high quality care.
As the wellbeing co-ordinator my role is to bring people together in the home to start new friendships, to give 1-1 wellbeing support to people in times of need and to help residents find confidence and comfort in their new circumstances and home. At The Dales we work with many local businesses like the RAMM Exeter museum, G-Fitness Exercise for Everyone, Animals2U and Mini Concerts Performers to provide a wide and varied choice of activities for our residents to enjoy.
After 30 yrs as a Senior Carer, I decided to sidestep into the kitchen and become a chef here at The Dales. My time in care had taught me about the different diets people with swallowing difficulties needed and I felt I could really bring something to the team.
I have a passion for cooking outside of work and wanted to combine two things I cared about with the opportunity to still be hands on but also ensure that our ladies and gentlemen here at The Dales had nutritious, safe and healthy meals to eat. I love using local businesses to supply our fruit, vegetables and meat and the whole team here in the kitchen take great pride in what we produce for everyone.
We specialise in home cooking, meals that our residents would have cooked themselves for example, Toad in the hole, Casseroles, Roast Dinners and plenty of deserts and sweet treats.
We encourage families to combine a visit and direct conversation with independent sources. External reviews and the regulator’s profile give additional context for your decision.
If you live in one of these communities or nearby, our local guides can help you understand the care options, location and practical next steps before arranging a visit.
The Dales supports enquiries from families in Exeter and the surrounding area.
Local care guide →The Dales supports enquiries from families in St Thomas and the surrounding area.
Local care guide →The Dales supports enquiries from families in Heavitree and the surrounding area.
Local care guide →The Dales supports enquiries from families in Pinhoe and the surrounding area.
Local care guide →The Dales supports enquiries from families in Topsham and the surrounding area.
Local care guide →The Dales supports enquiries from families in Exminster and the surrounding area.
Local care guide →A practical family guide to comparing nursing homes in Exeter, from clinical support to daily life and location.
Read guide →Sensitive questions about comfort, communication, dignity and family involvement when discussing end-of-life care.
Read guide →What short-term nursing care can provide and how to prepare for a respite stay in Exeter.
Read guide →The Dales provides nursing care, respite care, palliative & end-of-life care, elderly care. Suitability is confirmed through an individual assessment before admission.
The Dales is in Exeter and welcomes enquiries from families across the surrounding area.
Yes. A visit gives you the chance to meet the team, see the environment, ask questions and understand whether the home feels right for the person who needs care.
It normally begins with a conversation about current needs and timing, followed by a visit and an individual assessment. The team can then explain suitability, availability and the practical next steps.
Yes. Family relationships and familiar connections are an important part of person-centred care, and the team can explain how communication, visits and involvement are supported.
Whether you are planning ahead or need care soon, our team can answer questions, explain the assessment process and arrange a visit.