TESTIMONIALS
For the Dales

COVID

“We would like to thank you all for taking such great care of my Dad. You made his last few weeks more comfortable and dignified. Dad was happy to be with you all in his own little way. Everyone at The Dales works so hard during these difficult times.”

Hard work and dedication

“To Marie, the carers and the wonderful staff at The Dales. A thank you, from the heart, for all the wonderful things you do, and your hard work, dedication and wonderful care of my mother during her stay. It was a very difficult time but now I know she is at peace. Thank you.”

Really Happy

“Thank you for the wonderful care and help while Mum was with you. She was very happy during the time she spent at The Dales.”

Cheerful and pleasant

“Thank you for the care and attention you gave Mum. I found it a very sad time when she was admitted, but had comfort knowing she found a safe haven in your care. A special thank you to your nurses and carers, when I visited or phoned they were all so cheerful and pleasant.”

HAPPY UNDER YOUR CARE

“I want to thank you for all you did for my mother while she was in your care at The Dales. We were very happy in the knowledge that she was under your care. I know you would do your best to ensure she was safe and secure. You treated her exceptionally well and I could tell she was happy with your understanding, love and friendship.”

HIGHLY RECOMMENDED

“My brother was well cared for in your home and I want to congratulate you on the cleaniness of the home and the quality of the food. The staff were always welcoming and helpful. I have volunteered for many homes and have visited a lot of them, and nothing compares to The Dales. I would highly recommend this home to anyone.”
Testimonials of outstanding care - lady watering the garden

Outstanding

“The quality of care is outstanding for my mother, all staff are incredibly kind and respectful. I also thank you for the cups of tea and biscuits when I visited.”

Help and support

“Thanks to all the dedicated, caring staff at The Dales for their help and support!”

EXPERT END-OF-LIFE CARE

“Thank you to all the staff for ensuring my mother’s death was dignified and peaceful. To ensure a person has a good death is a great skill and a lasting memory for the family. I appreciate my mother may not have been your easiest resident, but somehow you managed to make her feel she was in control of her life. You all treated her with kindness, courtesy, good humour, tolerance and dedication.”

HAPPY DEVON HOME

“I want to thank all the staff at the Dales for all the wonderful love and care you gave to my mother during the last few years of her life. You’ve certainly made a happy Devon home and a lovely caring atmosphere. Thank you for the love and care in dealing with an outspoken woman.”

WELL CARED FOR

“Thank you for looking after Mum for the last nine years with such care and devotion. It was a great source of comfort to me and the rest of the family that she was well cared for.”

PROFESSIONAL AND COMPASSIONATE

“Heartfelt thanks for the loving care Dad received from all your wonderful nurses and carers. We are so grateful for the personal care given from all staff at The Dales. The last few months were as comfortable, peaceful and happy as could be, due to the professionaism and compassion from your nursing staff.”

TEACHING HOME

“Thank your for hosting me for work experience. I have really enjoyed it and am very grateful. It has been a great opportunity and has opened my eyes to all aspects of care.”
home from home - Residential care with CQC 'Good' rating in Bexhill

EXCEPTIONAL CARE AND KINDNESS

“Thank you for all the exceptional care and kindness you have shown Mum in the last weeks of her life.”
Wellbeing

Wellbeing

We passionately believe that the body and the mind are very closely linked and that keeping the body active, even for those who are perhaps less mobile than they once were.

The team

The whole staff team go above and beyond their usual duties on a daily basis to make our home the special place it is for our residents, their families and friends.
Nutrition - a typical meal

NUTRITION

We cater for different dietary requirements and provide home cooked meals prepared onsite.